Customer Assistance

WorldHotels™ is dedicated to providing you with the best possible travel experience. We operate in an industry built on trust and guest satisfaction. This can only be achieved through communication and experienced support.

Reservations & Customer Support

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New Reservations

In North America 

Call: 1(800) 772-7081

Hours of Operation:
24-hours a day, 7 days a week

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Customer Support

In North America 

Call: 1(800) 772-7081

Hours of Operation:

Monday - Friday:
7 a.m. to 8 p.m MST

Saturday and Sunday:
7 a.m. to 5 p.m. MST


WorldHotels RewardsSM

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Phone and Email

In North America
Call: 1(800) 308-6095

Hours of Operation:
Monday - Sunday: 5 a.m. to 10 p.m. MST

Outside North America?
Locate your Global Rewards Center

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Account Support

Request to have your password reset

Request missing points

Terms and Conditions of the WorldHotels Rewards program

Customer Care

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Privacy Policy

Read our Privacy Policy and how we utilize, and protect your information.

Privacy Policy >

Click the link below to request access, delete or update the Personal Information we maintain. 

Personal Information Request Form >
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At WorldHotels, we are committed to making our services and experiences accessible to everyone, including those with disabilities.

If you are having difficulty accessing or using any web page, please complete the Web Accessibility Form

If you need assistance making a reservation at WorldHotel please call us at 1-800-780-7234, and we will make every effort to provide you with the same services available on the website.

We also want to learn about any difficulty you may be having, or if you have any feedback to improve the accessibility of our website.   When you e-mail, it would assist our teams if you could specify the web page and provide any other relevant information to help us locate and understand the matter. We welcome your comments. 

Web Accessibility Form >