Customer Assistance
WorldHotels™ is dedicated to providing you with the best possible travel experience. We operate in an industry built on trust and guest satisfaction. This can only be achieved through communication and experienced support.
Reservations & Customer Support
New Reservations
In North America
Call: 1(800) 772-7081
Hours of Operation:
24-hours a day, 7 days a week
Outside North America?
Locate your Global Contact Center >
Customer Support
In North America
email: customercarewh@bwhhotelgroup.com
Call: 1(800) 772-7081
Hours of Operation:
Monday - Friday:
7 a.m. to 8 p.m MST
Saturday and Sunday:
7 a.m. to 5 p.m. MST
Outside North America?
email: customercarewh@bwhhotelgroup.com
Locate your Global Contact Center >
WorldHotels RewardsSM
Phone and Email
In North America
Call: 1(800) 308-6095
email: worldhotelsrewards@whrewards.com
Hours of Operation:
Monday - Sunday: 5 a.m. to 10 p.m. MST
Outside North America?
Locate your Global Rewards Center
Account Support
Request to have your password reset
Request missing points
Terms and Conditions of the WorldHotels Rewards program
Customer Care
Privacy Policy
Read our Privacy Policy and how we utilize, and protect your information.
Privacy Policy >
Click the link below to request access, delete or update the Personal Information we maintain.
Personal Information Request Form >
Accessibility
At WorldHotels, we are committed to making our services and experiences accessible to everyone, including those with disabilities.
If you are having difficulty accessing or using any web page, please complete the Web Accessibility Form
If you need assistance making a reservation at WorldHotel please call us at 1-800-780-7234, and we will make every effort to provide you with the same services available on the website.
We also want to learn about any difficulty you may be having, or if you have any feedback to improve the accessibility of our website. When you e-mail, it would assist our teams if you could specify the web page and provide any other relevant information to help us locate and understand the matter. We welcome your comments.