Royal Park Hotel is an award winning, Four Diamond hotel located just outside the bustling city of Detroit in Rochester, Michigan. Surrounded by breathtaking scenery and beautifully decorated with luxurious accommodations on the “outside,” the extraordinary experiences and the stories behind them on the “inside” were waiting to be told. The Start with WHY program has helped relationships blossom and teams grow as they become living reflections of their hotel’s “WHY.” Royal Park Hotel has experienced this first hand through reinforcing personal ownership. By allowing all departments of the team to participate in crafting their “blueprint,” everyone had a voice. When it comes to truly understanding who you are and why you do what you do, one must be willing to see from the point of view of all contributing sources - from the bottom to the top.
The Start with WHY program has had an extreme impact on hotels when it comes evolving and strengthening a hotel’s inner culture. Royal Park Hotel has not only dissected their own hotel DNA, but has developed a new “inside-out” approach when it comes to sales and marketing. Guests can now see beyond a luxurious Four Diamond hotel. Now they are emotionally connected and ready to embrace “Every Day Luxury.”
Contact us to understand how you can also improve through our Start with Why initiative!