Missing Points

Please fill out the Missing Points/Partner Rewards form below for assistance in getting credit for that stay. Please note: stays over 6 months can not be reviewed for points or miles.

If you provided your Best Western Rewards® card or membership number at the time of your Best Western stay, please allow at least 7 days for points or airline miles to be posted to your account.

If more than 7 days have passed since your departure date and points or airline/partner rewards are not posted to your account, log in to your account and fill out a Missing Points or Airline/Partner Rewards request and you will get assistance in getting credit for that stay. Stays over 6 months old cannot be reviewed for points or airline/partner rewards.

Best Western only has information on file for reservations made through www.bestwestern.com or one of our worldwide reservations numbers. To get credit for those stays, complete the form below.

If your hotel stay was made in another manner, please mail or fax a copy of this completed form (including your membership number) and a copy of your itemized hotel receipt to:

Best Western Rewards Points Desk
P.O. Box 42007 Phoenix, AZ 85080-2007 Fax: 623-780-6988

Residents of the U.S., Canada and the Caribbean can contact Best Western Rewards© Customer Service at 800-237-8483. If you reside outside of the U.S., Canada or the Caribbean, please contact one of the global offices.

Please be advised all messages that contain a URL in a field not requiring a URL will be discarded and not delivered.

Guest Information

Credit Request Type

Stay 1