President of International Operations and
President of WorldHotelsTM
Ron Pohl is President of International Operations for BWH Hotel Group and President of WorldHotels. In his role, he oversees the global operations team and works closely with BWH Hotel Group’s international partners to expand the company’s portfolio in key destinations around the world. Additionally, Pohl is responsible for growing the WorldHotels brand globally while providing industry-leading support to its hoteliers and ensuring superior revenue delivery.
Pohl joined the brand in 2007 and serves on the company’s executive committee. In his prior role as Senior Vice President and Chief Operations Officer, he led the brand’s operations and development efforts for North America and Asia. Pohl’s responsibilities included owner relations, revenue management, education and training, design, supply and global quality assurance.
During his tenure with the company, Pohl was instrumental in repositioning the three core brands, Best Western®, Best Western Plus® and Best Western Premier®, and played a critical role in expanding the company’s portfolio with the launch of seven new brands:
Executive Residency by Best Western®, Vīb®, GLō®, Aiden®, Sadie®, BW Premier Collection®, and BW Signature Collection®. Pohl led the successful launch and growth of the company’s newest franchise model, SureStay Hotel Group.
He led the team in the development of I Care®, Every Guest Every Time training. This innovative program uses a live hospitality virtual reality simulator for staff training. As a result of this cutting-edge initiative, Fast Company named Best Western Hotels & Resorts as one of the Top 10 Most Innovative Companies in AR/VR in 2018.
Prior to joining Best Western, Pohl spent 25 years with Boykin Management Company and Marriott Corporation. With Boykin, he served in a number of senior-level positions and ultimately Senior Vice President of Operations overseeing a portfolio of upper upscale and luxury hotels and resorts. Pohl earned awards for sales and revenue management leadership, development, and outstanding customer service.
He currently serves on the American Hotel & Lodging Association’s Board of Directors, the Advisory Board for Grand Canyon University and previously served on the board of directors for the Convention & Visitors Bureau of Greater Cleveland.
Throughout his career, Pohl has earned a number of awards. In 2017, he was named a silver winner in the Executive of the Year – Large Companies category by the Best in Biz Awards. Pohl received the award as result of his commitment to excellence, innovative vision, and investment in employees’ professional development. Pohl was also named the 2017 gold winner in the Executive of the Year category by One Planet Awards, the world's premier awards program honoring the best in business and professional excellence in every industry from around the globe. Finally, Pohl received the prestigious American Hotel & Lodging Educational Institute Arthur Landstreet Award in 2016.