Business Development, Performance Review & Revenue Optimization

Worldhotels Services

Powerful & flexible Solutions

Worldhotels distribution solutions stand for powerful and flexible software and nearly unlimited connectivity. We have created a software suite that is easy to use through a fully integrated online platform, designed to maximize the reach and visibility of our hotels.

We continuously guide the development of our central reservation system, booking engine technology and support systems to enable you to exploit your revenue potential and achieve your hotel’s goals.

Also, managing all distribution channels and systems effectively to maximize revenue coming to your hotel requires skillful support that lets you focus on what is important. We count with a team of distribution technology experts that oversees all distribution channels (GDS, IBE, OTA, voice) and connections (direct, indirect, interfaces for PMS, RMS and others), not only from a maintenance and systems support perspective, but also adopting a sales and marketing approach to visibility and availability for your hotel.

Central Reservation System

Gateway, our central reservation system was built with one goal in mind: to easily give you full control over your electronic distribution.

Fully web-based, Gateway is your real-time link to GDS, internet channels, mobile, call centers, your own reservation offices and own websites. The system lets you manage rates and availability instantly and process reservations via one central platform.

Internet Booking Engine

Let us help you grow conversion on your own and most cost effective online channel, with our internet booking engine Resmaster. Customized to the design of your website, it offers your guests the ultimate booking experience.

A variety of search and filter functionalities, dedicated package landing pages and options to highlight special rates with icons or strikethroughs or on par with today’s most successful retail and travel sites. Follow also the latest trends with the mobile Resmaster. Our mobile booking engine gives your guests a little piece of freedom to research and book their travel anywhere at any time.

Offering the industry’s best hotel booking functionality at guests’ fingertips wherever they may be, whenever they need it.

Online Travel Agencies (OTA)

Key elements of your revenue strategy, price transparency, rate parity and availability require precise and integrated management of all direct and indirect online distribution. Built into the Gateway central reservation system, our channel manager gives you direct access to a wide range of OTAs. There is no longer a need to manage multiple extranets in order to distribute their rates and availability to OTAs: the single platform updates all channels.

Voice: Our Call Centers

An international team of 90 professionally trained reservation agents provide our hotels with central reservation services with toll-free lines in over 30 countries. Call centers in Germany, the United States and Singapore ensure availability 24 hours a day.

Business Intelligence

We also give you the opportunity to constantly monitor business development with a range of detailed management reports in all areas: on property, regional and global. We provide your teams with essential data on bookings and local competitors to help you shift market share.

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