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通話料無料の電話予約サービス(国名を選択してください)
通話料無料の電話予約サービス(国名を選択してください)
1 800 223 56 52
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通話料無料の電話予約サービス(国名を選択してください)
1 800 223 56 52
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Tripadvisorレビュー

Traveler rating (Overall)

Based on 367 traveler reviews
What to expect
バリュー
清潔感・衛生状態
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Great Staff, Great Food!!!

投稿済み May 17, 2012

Ideal location, so close to Pudong Ave Metro Station, rooms were equipped with everything you could need inkl. a breathtaking view (but no WIFI). Spa, Sauna and indoor pool of very high standard. The buffet breakfast was huge and had excellent quality. Buffet selection in the evening European / Shanghai (Asian), the best Restaurant in the hotel is located on the 3rd floor inkl. the best Waiter - Jeffrey! And also thanks again to Mr. Miler - he was always present! We feel like VIP's because he has always recognized and greet us. Gave us great tips (shopping / taxi / Dicso / Massages). I award my 5 stars: 1 Star: Mr. Miler + Jeffrey (great Staff) 1 Star: Location (Metro in front of the entrance) 1 Star: Room (stunning View but no WIFI) 2 Stars: Food (Quality and variety)

Service is Slipping

投稿済み May 2, 2012

Stained carpets in the first room. The carpet was clean in the room for my second stay. They need to work on training the staff. When you get off the elevator for breakfast, they practically bark orders at you asking for your room number well before you arrive at the hostess stand. A good thing is that the rooms are all quiet.

Excellent, helpful staff, very pleasant stay

投稿済み April 28, 2012

Stayed for 3 nights in April and after messing up my own booking I found the front desk staff very accomodating when I checked in at midnight a day early! I managed to negotiate the room rate to match my much cheaper online rate, booked in advance on Agoda (about 150gbp per night), admittedly after a little pleading and speaking with the manager, but I was very grateful they were so accomodating. I stayed on the executive floor which was wonderful; I had an extremely comfortable room with a huge bed and bathroom; shower room, seperate toilet and tub. I think it was the 38th floor looking towards the river so the view was great too. The hotel was very quiet, an oasis from busy Shanghai and the bed was certainly the best I had in 2 weeks travelling in China. The executive floor has its on lobby and breakfast area and the food was good. There seemed to be quite a few staff who while all pleasant were not always as helpful and prepared for executive guests - I asked for a pad and pen one morning at breakfast and they couldn't seem to find one! and the lady cooking the eggs was far more interested in texting ... but that aside it was a lovely place to stay and I would recommend it and return. There is a subway station right across the street so while the hotel isn't in the centre of Shanghai it is very easy to get around, it was about a 30 min journey to the Bund via the subway.

STARTING TO FRAY AROUND THE EDGES

投稿済み March 28, 2012

It's been only three years since I first stayed at the Eton (and only five since it opened) and a few time since, this time however, it seemed off. The bed and pillows are still excellent, but it's more than a few scuff marks on the furniture that showed a bit of an overall decline. I had to change rooms as there was a major sewer gas smell in mine. The same room had AC trouble as well. The most obvious to me this time around was that the staff, though polite, seemed a bit less well versed in english than during previous visits. Concierge was unable to assist with the simple matter of finding a shop, breakfast staff served espresso, when I ordered Eggs Benedict. They were posted as breakfast special of the day and even the cook was surprised when I wanted some. The result was a mediocre version with a rock hard biscuit. Nothing a good management team could not fix, unless they as so many other properties around town are more than happy with their growing domestic clientel.

Stunning hotel

投稿済み March 24, 2012

Conveniently situated in the financial district of Shanghai is this stunning hotel. All staff are impeccable in presentation and very curious to their visitors, they also had no trouble speaking English which I found very good. I stayed in room3336 and found the view inspiring and did not want leave, make sure you visit some of the many great landmarks while you visit this terrific city!

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