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Tripadvisor Reviews

Traveler rating (Overall)

Based on 35 traveler reviews
What to expect
Cleanliness
Value
Service
Rooms

Oddly decorated

posted February 9, 2012

Clean and centrally located, this hotel was comfortable and I didn't have any fundamental problems. It doesn't however have much of a business centre, you need to pay for internet access, I didn't have a bath in the room, and the feel of the hotel is like something out of the 80's. It doesn't compare well at all to the Chateau D'Ouchy down the road where I stayed a few weeks ago, and the prices for our mid-week business rates were similar.

Lausanne

posted November 17, 2011

hotel is convenient for access to city centre & also close to train station & post office.plenty of shops/restaurants etc close by .hotel located in a quiet street.hotel is a boutique style with personalised service,staff helpful,paintings & art line the walls & lobby.breakfast is a old world style lounge.rooms & bathrooms are comfortable & efficient

Good location for train station and metro.

posted October 6, 2011

I stay here whenever visiting Lausanne because this is the hotel my company books for me. The location is excellent for me because it's only a few minutes from the train station, where I arrive from Geneva airport. It's also close to the metro, which is very efficient and a good way to get around. The hotel also hands out free metro cards. Parking is terrible in this area, so drivers be warned. The single rooms I stayed in are always quite basic. The bed is fairly small and the TV has a limited choice of channels with average reception. Wireless internet is way overpriced (should be free), and the breakfast is just ok (not much choice). The rooms also tend to get warm and I can't get the air con to get the temperature down (I don't think the controller is functional?). Cleanliness in the public areas is good but I did find some dust in the bedroom. Staff are usually friendly, though I did find one of them a bit rude on one occasion. I think I asked for airline miles or something like that and she rudely refused to issue points as my company and not me paid the bill. Is this common policy in Switzerland? Or is it just this silly hotel and hopeless receptionist? If I had a choice I'd probably stay somewhere else, frankly. This hotel is a bit tired and other than the proximity to the station I can't see any redeeming feature.

Convenient and lovely staff

posted August 16, 2011

Even though this small hotel is located @ only 2 minutes walk from the train station and centre of this lovely city, it's very quiet and cosy. The staff is very friendly and the rooms are very clean. We will absolutely go back there!

Rude Service

posted July 12, 2011

We were staying at 4 different hotels in Switzerland and this was the only one we had a problem with. When we arrived we were allocated a room on the ground floor, literally next to the breakfast area and bar. I was extremely concerned about the potential noise level, particularly given that breakfast was served from 6.30. The receptionist was extremely reluctant to move us saying that they were fully booked and that 'most people said they couldn't hear the breakfast noise' - I commented that 'most is not all'. In the end they moved us into a room in the basement but she was extremely rude and aggressive about it saying 'This isn't very funny for me - we're fully booked.'

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